Refund Policy

At Alphamale Accessories LLC, we want you to be fully satisfied with your purchase. If you are not satisfied with your order, we are here to help.

1. Eligibility for Returns
   You may return products purchased on our website for a refund or exchange, provided the following conditions are met: The item must be returned within 7 days of the delivery date. The item must be in its original condition, unused, and in its original packaging. Certain items, such as [personalized items, perishable goods, sale items, gift cards, etc.], are non-returnable.
2. Process for Returns
       2.1 How to Initiate a Return To initiate a return, please follow these steps: Contact our customer service team at info@alphamaleaccessories.net or (+01) 253-242-3421 to request a return authorization (RA) number. Once your return request is approved, you will receive an RA number and instructions for shipping the product back to us.
      2.2 Return Shipping You are responsible for covering the cost of return shipping unless the item was damaged or defective upon arrival. We recommend using a trackable shipping method to ensure the safe return of the product.
      2.3 Damaged or Defective Items If you receive a damaged or defective item, please contact us immediately at info@alphamaleaccessories.net with photos of the damage. We will arrange for a replacement or refund at no additional cost to you.
3. Refunds
      3.1 Refund Process Once we receive your returned item and inspect it, we will notify you via email. If your return is approved, we will process a refund to your original payment method. Please allow 7 business days for the refund to be reflected on your payment account.
      3.2 Partial Refunds We may grant partial refunds for items that are returned in a condition that is not in their original state, such as products that have been opened, used, or are missing parts.
4. Exchanges If you wish to exchange an item for a different size, color, or product, you may do so within 7 days of the delivery date, subject to product availability. To initiate an exchange, please follow the same steps for initiating a return.
5. Non-Returnable Items The following items cannot be returned or exchanged: Personalized or custom-made products Perishable goods (e.g., food, flowers) Gift cards Clearance or final sale items [Other non-returnable products specific to your business]
6. Late or Missing Refunds If you haven’t received a refund within 7 business days, please check with your bank or credit card company first. If you’ve done this and still have not received your refund, contact us at info@alphamaleaccessories.net for further assistance.
7. International Returns For international orders, please note that return shipping fees are non-refundable, and customs fees or import duties, if any, may not be refunded. 8. Contact Us For any questions or concerns regarding returns, refunds, or exchanges, please contact us at:
         Email: info@alphamaleaccessories.net
         Phone: (+1) 253-242-3421
         Address: 30 N Gould St,STE R, Sheridan,WY 82801,USA